Kingshuk Bhadury Training Consultancy

                             Specialist in Behavioral & Soft Skills Training

Training Philosophy

· First and foremost, simple, practical, interactive & relevant

· Open new growth vectors for individuals and for organizations

· Build attitudes, skills and competencies that can be practiced immediately and can become long term

· Equip and empower people to ensure that the future development is self-sustainable

· Be linked to the organizational vision

Training Process

Pre-Training

Needs Analysis through interactions, field visits, surveys & diagnostic tools.

Content Customization

Delivery Customization-delegate profile compatibility

Defining measures of success- benchmarking

 

In- Training

Focus on attitudinal shift

Games, simulations, role-plays

Lasting change rather than immediate feel-good

 

Post- Training

Continuous Hand Holding & Coaching

Feedback & Strategic support to management

Periodic objective measurement of training effectiveness

TRAINER PROFILE

Kingshuk has worked on various assignments for the multinational hospitality brands who were start-ups or getting into the franchise fold of the brand.  He has contributed since inception of these units in creating “ Service Cultures “, Organizational Development and Training, setting Standard Operating Procedures, writing policy manuals, benchmarking best HR practices in the hospitality & Consumer Electronics industry. 

 

A Corporate Consultant with wide experience in corporate training and consulting with diverse industries (Hospitality/IT/Media/Banks/Telecommunications/Consumer durables etc) across various levels (Senior Mgt to front liners) and functions. He has successfully conducted workshops across the country for corporate houses like Crompton Greaves, Videocon, Pantaloons, TECPL, Shoppers Stop- HyperCITY, Airtel, Times Of India, Dainik Bhaskar, Jabil Circuits, Days Inn Hotels, Carlson Hospitality, KLM Airlines, World Bank sponsored Indian Government projects to name a few. Experienced in researching concerns, pre-validating, designing customized training interventions and facilitating for development of skill and effective behaviors to help organizations meet defined objectives.

 

He has addressed areas of Customer Service Delight, Effective Communication,   Negotiating Skills, Train the Trainer,             Conflict Management, Time Management and Leadership & Team Building using various behavioral interventions.

 

Training modules were customized by him for the Indian environment and have extensively covered Managers and    Supervisors in the system, focusing the development and learning activities for the manpower development and customer satisfaction across the service sector. 

 

Kingshuk has a keen interest in teaching.  He is a consulting professor with Indira Group of Institutions & Symbiosis   Institute of Management Studies, Pune and is also deeply involved in students’ career development as a passion. Kingshuk  started his career as a service marketing professional with one of the world’s best International Airlines and was based at Dubai.

accentuating performance...